Privacy Policy
Last updated: January 2025
1. Introduction
Welcome to SemaRank ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
2.1 Information You Provide
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Payment information (processed securely through Stripe and PayPal)
- Content you generate using our services
- Brand information and knowledge base data
- Communication preferences
2.2 Automatically Collected Information
When you use our Service, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
4. Information Sharing
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
- AI Service Providers: OpenRouter and other AI providers to generate content (no personal data is shared, only content generation requests)
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure payment processing through Stripe and PayPal
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
To exercise these rights, please contact us at support@semarank.com
7. Cookies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Third-Party Links
Our Service may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@semarank.com